The more value you are able to get from existing customers, the less you need to spend acquiring new ones. Nurture strong, direct relationships and one-on-one relationships.SEE MORE
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Net Promoter, developed by Satmetrix, Bain & Company and Fred Reichheld, is now the worldwide standard for organizations to measure, understand, and improve their customer experience.
Insights that take your customer experience to the next level. Automatically collect actionable insights and improve customer experience. Standardized on Net Promoter®