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OsloveníOslovení, která skutečně fungují

Podívejte se na typy oslovení, které mají pozitivní vliv na zpětnou vazbu.

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ebook2Pokročilé NPS strategie

Pokročilé NPS strategie, o kterých nikdo nemluví.

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Snímek obrazovky 2015-01-07 v 8.30.27Case study – Megapixel

Případová studie implementace NetPromoter ve společnosti Megapixel.

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Snímek obrazovky 2015-01-08 v 17.28.39Komix

Komix o Marku Kentovi, hrdinovi zákaznické spokojenosti.

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Snímek obrazovky 2015-01-05 v 14.57.48Case study – Blurb

Blurb drives customer obsession across the business with Satmetrix.

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Snímek obrazovky 2015-01-05 v 14.58.55

Case study – Symantec

Net Promoter is a key focus for Symantecs long term success.

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Snímek obrazovky 2015-01-05 v 14.58.19Case study – Experian

Proof that a culture of customer obsession delivers business growth.

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Snímek obrazovky 2015-01-05 v 14.58.34

Case study – Safelite AutoGlass

Focusing on the customers and driving revenue growth with Net Promoter.

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Snímek obrazovky 2015-01-05 v 16.34.36NPS Benchmark 2014

Net Promoter US Consumer benchmarks 2014.

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Snímek obrazovky 2015-01-05 v 16.34.11Net Promoter Community Research

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Snímek obrazovky 2015-01-05 v 16.33.42CustomerGauge

Benefits for the bottom line and beyond at Wolters Kluwer Asia Pacific.

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